Benefit Connections    FAQ
What is the mandatory generic drug provision?

The mandatory generic drug provision applies for CITGO’s prescription drug program. Under this provision, you do not have to use generic drugs, but you will have to pay more for a brand name drug if:
  • Your physician writes a prescription that does not include “dispense as written"
  • When generic is available and you request the name brand.
  • Your cost will be the coinsurance percentage of the applicable drug tier plus the difference between the cost of the brand name drug and the cost of the generic drug.