When is the 2027 Annual Election?

Annual Election begins Monday, October 26, 2026 and will end on Friday, November 6, 2026

  Do I have to make an election?

You do not have to make an election if you are not making changes to your plan. Your elections will continue in 2027. However, if you are making plan changes or electing to participate in a Flexible Spending Account or Health Savings Account for 2027 you are required to make changes.

  How do I use the Annual Election materials available online?

We have outlined a few tips below to help you have a successful Annual Election:

• Read your employee benefits brochure which outlines the changes for 2027.
• Annual Election materials will be available through the CITGO Intranet or via the Internet at http://www.hr.citgo.com.
• Review your current coverage as outlined in SAP Employee Self Service (ESS) if you are a CITGO Employee OR your Annual Confirmation Statement if you are a CITGO Retiree.
• Review your current coverage as outlined in Employee Self Service (ESS) if you are a CITGO Employee OR your Annual Confirmation Statement if you are a CITGO Retiree.
• Verify your physician and provider network access for medical, dental and vision coverage.
• Review your Flexible Spending Account elections (if applicable).
• Review your Health Savings Account elections (if applicable).
• Use ESS to make your elections and print/save the confirmation statement.
• Confirm your first payroll deductions or your billing statements for 2027 agree with your elections.

  How do CITGO Active Employees make their 2027 elections this year?

To enroll in any of the benefit plans or make changes to your current elections the following options are available:

• CITGO Employees must enroll through the SAP Employee Self Service Portal (ESS) or email their elections to the Benefits HelpLine at benefits@citgo.com .
• For employees without computer access, you may enroll via phone by calling the Benefits HelpLine at 1-888-443-5707.
• Make your Annual Election changes beginning Monday, October 26, 2026 through Friday, November 6, 2026.
• Remember to print a copy of your on-line election form before you click “SAVE.”

  I am a CITGO Retiree. How do I make my elections?

To enroll in any of the benefit plans or make changes to your current elections, the following options are available:

• Retirees and spouses under the age of 65: Make your 2027 Annual Election changes or elections Monday, October 26, 2026 through Friday, November 6, 2026. Enroll by phone by calling the Benefits HelpLine at 1-888-443-5707 or email elections to benefits@citgo.com.
• Retirees and spouses over the age of 65: Must contact UnitedHealthcare Medicare Solutions at 1-877-753-5150.