Benefit Connections    FAQ
How do I enroll if I am a already have Aetna Long Term Care?

You will receive a customized package in the mail that will let you know what your options are with John Hancock as well as a personalized rate proposal for coverage under the John Hancock program.

Current insured’s who are eligible to transfer will be given three options:

  • Replace your existing coverage under the current plan with coverage under the John Hancock plan. By selecting this option, you elect to replace all benefits and rights of your Aetna plan with those of the John Hancock plan. You will receive a premium discount if funds are passed from Aetna to John Hancock on your behalf.
  • Keep only the coverage you have now and do not enroll in the John Hancock plan. If you do not wish to enroll in the John Hancock plan at this time, you do not need to take any action with John Hancock. This option will not affect your benefits and or your rights in your current Aetna plan.
  • Keep the coverage you have now and enroll in the John Hancock plan. No funds will be available in your current Aetna plan if you choose this option, and there will be no premium discount available. Enrolling in the John Hancock plan will not affect your benefits and rights in your current Aetna plan.